Privacy Policy

1. Introduction

Uzerflow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform and purchase developer licenses.

Please read this Privacy Policy carefully. By using the Platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Account Information: Name, email address, and password when you create an account
• Payment Information: Billing details processed securely through Paddle (we do not store credit card information)
• Profile Information: Optional information you choose to add to your profile
• Communication Data: Information you provide when contacting customer support
• License Information: Details about your purchased licenses and activation

2.2 Automatically Collected Information

When you use the Platform, we automatically collect certain information, including:

• Usage Data: Information about how you use the Platform, features accessed, and actions taken
• Device Information: IP address, browser type, operating system, and device identifiers
• Log Data: Server logs including access times, pages viewed, and errors encountered
• Analytics Data: Aggregated usage patterns and performance metrics

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Platform.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing, maintaining, and improving the Platform
• Processing your license purchases and delivering license keys
• Sending you important updates, security alerts, and administrative messages
• Responding to your comments, questions, and customer support requests
• Monitoring and analyzing usage patterns and trends
• Detecting, preventing, and addressing technical issues and security threats
• Complying with legal obligations and enforcing our Terms of Service
• Sending you marketing communications (with your consent, where required)

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

4.1 Service Providers

We share your information with trusted third-party service providers who assist us in operating the Platform:

• Paddle: Payment processing and billing
• Supabase: Database and authentication services
• Resend: Email delivery service
• Vercel: Hosting and infrastructure

These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena).

4.3 Business Transfers

If Uzerflow is involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We retain transaction records for 7 years to comply with financial regulations. Usage logs are retained for 90 days unless required for security investigations.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a machine-readable format
• Objection: Object to processing of your personal information for certain purposes
• Restriction: Request restriction of processing in certain circumstances
• Withdrawal of Consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us at privacy@uzerflow.com. We will respond to your request within 30 days.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. Children's Privacy

The Platform is not intended for use by children under the age of 13 (or under 16 in the European Economic Area). We do not knowingly collect personal information from children.

If you become aware that a child has provided us with personal information, please contact us. If we discover that a child has provided us with personal information, we will delete such information from our servers immediately.

10. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

• Contract Performance: Processing necessary to fulfill our contract with you (providing the Platform and licenses)
• Legitimate Interests: Processing necessary for our legitimate business interests (e.g., fraud prevention, security)
• Legal Obligation: Processing required to comply with legal obligations
• Consent: Processing based on your explicit consent (e.g., marketing emails)

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates GDPR.

11. CCPA Compliance (California Users)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, disclose, and sell
• Right to request deletion of your personal information
• Right to opt-out of the sale of personal information (Note: We do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us at privacy@uzerflow.com.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We will notify you via email or prominent notice on the Platform before the change becomes effective. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@uzerflow.com
• Support Email: support@uzerflow.com
• Website: https://www.uzerflow.com